Punctuality and Courtesy

    Arriving late may interfere with your treatment, we will always attempt to complete all appointments at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client and consultation.
    Please be aware that client data will need to be captured therefore, a longer consultation will be needed if it is your first appointment at Christchurch Beauty Ltd. We require this time for you to complete a personal consultation online form, this document is 100% confidential and is used for treatment purposes only.

    Please note 24 Hours’ notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. Cancellations should be made by calling us on 07930199866

    Purchase of retail products

    Beauty products must be paid for in full at time of purchase or ordering.

    Prepaid Courses of Treatments

    Have a validity of 12 months from date of purchase, unless otherwise stated.

    Christchurch Beauty Ltd Loyalty Reward Card

    Your reward card is only valid for one person and must not be transferred to a third party. Your reward card cannot be used in conjunction with any other offer or discount. All client Christchurch Beauty Ltd Loyalty Reward Cards remain the property of Christchurch Beauty Ltd.
    Christchurch Beauty Ltd reserves the right to, without notice:
    a. terminate the scheme
    b. decline to issue Christchurch Beauty Ltd Loyalty Reward Cards
    c. withdraw or cancel the Christchurch Beauty Ltd Loyalty Reward Card
    d. alter or amend the terms & conditions of the Christchurch Beauty Ltd Loyalty Reward Card scheme.

    Gift Vouchers

    Gift Vouchers are non-refundable and are valid for 6 months from the purchase date and will not be accepted after the expiry date. Christchurch Beauty Ltd Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.

    Price Alteration

    We reserve the right to alter prices without prior notice.


    It is illegal to smoke anywhere in the Salon.

    Data Security

    Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

    Medical Conditions

    Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.

    Mobile Phones

    In the interest of comfort of all our clients, please refrain from talking on a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.


    Please understand that we can cannot accommodate children under 12 unless supervised by an adult during your treatment.


    Salon hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer.


    Cash, Bank transfer and most Credit and Debit Cards are accepted.

    Patch Testing

    Patch Testing required for clients who would like treatments that have products that require patch testing. No treatment will take place without a clear result patch test.

    Personal Items

    Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.
    Version 1.0 April 202



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